The time I need to prepare an order for shipping varies. For details, see individual items.
At Candles & More by Christi, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase.
Privacy Policy for Candles & More by Christi
At Candles & More by Christi, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our Etsy shop.
Information We Collect
When you place an order or interact with our Etsy shop, we may collect the following information:
Your name
Email address
Mailing address
Payment information (processed securely through Etsy's payment system)
Any additional details you provide for custom orders or inquiries
This information is collected solely for fulfilling your order, providing customer service, and complying with legal obligations.
How We Use Your Information
We use the information you provide to:
Process and ship your orders
Communicate with you about your order, inquiries, or customer support needs
Comply with Etsy's policies and applicable laws
Improve our products and services
We will not use your information for unsolicited marketing purposes without your explicit consent.
Sharing of Information
We only share your personal information when absolutely necessary:
Etsy: Your information is shared with Etsy to provide our services and comply with Etsy's policies.
Legal Compliance: We may disclose your information if required by law or to protect our legal rights.
We never sell or rent your personal information to third parties.
Data Retention
We retain your personal information only as long as necessary to:
Fulfill your order
Provide customer service
Comply with legal obligations (e.g., tax reporting)
Your data will be securely deleted when no longer needed.
Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or incomplete data
Request the deletion of your personal information, subject to legal requirements
To exercise these rights, please contact us using the details provided below.
Cookies and Tracking
Etsy may use cookies and similar technologies to improve your shopping experience. For more information, please refer to Etsy's Privacy Policy.
Security
We take appropriate measures to protect your information from unauthorized access, disclosure, or misuse. Payment information is processed securely through Etsy’s platform, and we do not have direct access to your financial details.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: candlesbychristi@usa.com
Etsy Messaging System: https://www.etsy.com/shop/CandlesByChristi
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or for legal compliance. Any updates will be posted here, and we encourage you to review it periodically.